How Does It Work?
- Your sales team includes a Regional Director of Sales and a Sales Coordinator, working together to uncover unique opportunities for your hotel.
- The Regional Director of Sales focuses on strategy, lead generation, RFP responses, and tailoring recommendations to drive revenue.
- The Sales Coordinator handles sales administrative tasks like managing group business, data entry, and communication with your onsite team.
2. Together, they lead regularly scheduled calls with you to review strategies that deliver real revenue results.
3. You’ll receive a monthly sales recap report with progress, ROI, and key metrics to track success.
A real success story of results, growth and lasting impact. Discover how our service can transform sales performance.
Case Study of Outstanding Progress
Holiday Inn - Kentucky
New Hotel Opening
Time in Service: January 2018 - Present
Hear from the Client
“At At first, I was hesitant about remote sales service, but the excellent performance our Regional Director of Sales reassured me we made the right decision. Jessica is consistent, has gone above and beyond delivering key results and provided constructive feedback that convinced us to upgrade to HSS+. With JE’s support, I can now confidently focus on hotel operations.”
- Michelle F., General Manager
Services
No DOS on site? No problem. Our experienced team provides comprehensive services and long-term sales coverage that drives results.
Get qualified leads delivered to your inbox by a cutting-edge AI virtual sales assistant.
Improving employee performance improves profitability. Get training for tomorrow’s hospitality leaders and learn how to deliver exceptional guest service.
When you have turnover or a temporary vacancy in your sales department, we can help make sure sales doesn’t slip through the cracks.
Have your best opening yet! Our team works with hotels going through the opening process, providing remote hotel sales coverage while the on-property team focuses on operations.
Set the tone for your next event with a dynamic and engaging presentation with relevant concepts that will increase productivity and profitability.
Our free online community provides a place for hospitality professionals to explore tending topics, learn new best practices and connect with others.
Still uncertain which service is right for you? Take our quiz to find out.
Frequently Asked Questions
For hotels that need more support with their sales efforts and sales administrative tasks, our newest remote sales service offering provides all the benefits of an expert Regional Director of Sales PLUS a Sales Coordinator.
Sales Coordinators are responsible for the reactive sales effort including group administration, entry of sales-related data into the hotel’s CRM, revenue management meeting participation, and assisting the Regional Director of Sales with any other sales-related tasks.
The Regional Director of Sales will focus on the proactive sales effort to drive new business into the hotel, penetrate existing corporate accounts as well as shift market share.
Yes, your assigned Sales Coordinator is an expert in your brand and will conduct any brand-related sales administrative tasks.
Yes, your assigned sales coordinator will attend your revenue management call to discuss inventory for local and corporate negotiated accounts as well as groups, cutoff dates, and other sales-related insights. They will not be responsible for providing revenue strategy.
Your hotel will receive a weekly recap of all activities completed in addition to prospecting notes, confirmed group bookings, new local and corporate negotiated accounts, as well as booked meeting space. At the end of each month, you will receive a comprehensive roll-up report with this information along with a summary of your return on investment.
Hotel Sales Service PLUS (+) is an ideal solution for hotel’s that receieve a high volume of leads or inquiries, need additional support with sales efforts to achieve revenue growth, experience operational labor challenges, and require assistance with sales administrative tasks such as rooming list entry and entry of sales-related data into their CRM.
Although HSS PLUS (+) is typically a match made in heaven for hotels that meet these criteria, it’s not an exclusive club! We totally get it – every hotel has quirks and unique needs. If you’re not sure if HSS PLUS (+) is a perfect match for your hotel, talk to us. We are happy to discuss what services will best guarantee your success.