My RDOS is truly a gem and an extremely valuable asset to our team. Thank you for knowing right away who would rock it out for our property!
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Awards & Recognition
Inc. 5000 Best Workplaces
2023
2024
Corporate Excellence Awards
2023
Your hotel. Wildly successful.
Whether pre-opening or a mature hotel, with or without a DOS, our proven strategy grows revenue. Every hotel is different, which is why we have customized solutions to fit your needs.
Here’s what others are saying about us:
Raymond S. - Holiday Inn Express, Indiana
My RDOS has done an amazing job in selling our hotel, getting corporate business, and keeping an open communication with the property. Honestly, she is a breath of fresh air and one of the most dedicated and easy to work with people I have been around in my 23-year career. She just “gets” it and truly cares about our property.
Jeff L. - Ascend Hotels, New York
My RDOS continues to do an amazing job. His level of communication and his focus on getting heads in beds has really shown in the ability to stay above water during this pandemic. We could not be doing this without JE.
Kristen M. - Best Western, Oregon
Hotel owners are asking me all the time what to do to help generate revenue at their hotels. I chose to partner with Jacaruso to help new and existing hotels drive results and increase profitability. Their hotel sales support is best-in-class and their Accelerate eLearning is exactly what hotel teams need to generate revenue.
Aly El-B.
Thank you JE for all you have done to support and love us through this difficult and challenging time we are all enduring. We couldn’t do it without our RDOS, and the JE Team! You guys are the best and we are so grateful and blessed to be a part of the team! Thank you for all your hard work and dedication! This too shall pass, maybe like a kidney stone, but we will all come out better! We love you guys! Count the Happies:)
Angela C. - Hampton Inn, Arkansas
My RDOS always goes above and beyond her responsibilities to achieve hotel goals. She understands hotel operations from bottom to top and offers support and guidance to improve the overall quality of service we offer. I strongly believe all of her ideas have made us achieve numbers that we didn’t know we were capable of. Thank you Jacaruso.
Isela Y. - Days Inn & Suites, IN
My RDOS has been great to work with! Her work ethic is outstanding! Jacaruso has a very great player on their team!
Joe A. - Ramada by Wyndham, North Dakota
I continue to be very pleased with my Regional Director of Sales efforts for sales as this property has significantly rebounded nearly back to the high occupancies and revenue pre-COVID for the summer season.
Sarah G. - Comfort Inn & Suites, FL
One of the biggest issues our people face today is lack of time. Jacaruso helps make the best use of our teams’ time. Their sales support responds to all leads and RFPs and looks for new business. Their Accelerate eLearning lets the on-site team download a new tool or resource, watch engaging content, take action and see results—all in as little as five minutes from a mobile phone!
Matthew R., Director, Sales Engagement , Radisson Hotel Group
Working with Jacaruso has been one of the best decisions we have made for our hotel. Our RDOS goes above and beyond the expected duties of the position, which gives our management team the ability to focus on operations. Jacaruso understands that building relationships with our guests and clients is just as important as focusing on production and revenue. We appreciate the attention to detail and the overall amazing performance by our RDOS. We can rest assured that we’re in great hands with her!
Kaylan A. Hampton Inn by Hilton, Vermont
I am thankful that my Regional Director of Sales always goes above and beyond. It is so great to work with her!
David M. - Comfort Inn and Suites, GA
My RDOS’ response time and follow up to any type of lead is super quick and efficient! My RDOS continues to work on multiple segments to try to generate business at the hotels in a market that was already difficult before COVID-19. I truly appreciate her hard work and dedication to both properties!
Beth H. - Courtyard by Marriott, Hampton Inn by Hilton, Ohio
My Regional Director of Sales did a great job capturing a 429-room night group valued at $41K for our hotel this past month.
Nehal P. - Comfort Inn, IL
We had been using Jacaruso for a single property in our portfolio for several months when the COVID19 pandemic hit, and we were forced to lay off many staff members as did many other hotels. We kept Jacaruso for the one property and added the other hotels to Jacaruso. In the first month our top line at ALL three hotels was up by over 50% and this was significant occupancy for many was in single digits. These results have been so successful, I doubt that we will return to the conventional Sales Manager on property in the future.
Joe J. - Vice President of Hotel Operations, Texas
My RDOS Tiffany is amazing as always. I really appreciate the strategies she’s using to new business opportunities to increase our profitability. Even though she’s remote, I feel like she’s in the office right next to me since I’m able to call her any time I need assistance.
Ryan B. - Travelodge, IL
Jacaruso offers sales support and training by hospitality sales professionals that are selling today in the trenches. Our hotels couldn’t sign up fast enough. This is a fantastic hospitality sales solution that actually addresses the issues salespeople are facing today, with real contemporary application.
Ross H., Vice President Sales, Radisson Hotel Group
Every Regional Director of Sales that I have worked with at Jacaruso has been an exceptional resource, very responsive, attentive, great communicators, positive and knowledgeable about hotels and the market. I would not hesitate to refer Jacaruso to any hotel.
Lauri W. - Quality Inn & Suites, CO
My experience working with my RDOS and Jacaruso Enterprises has been exemplary. The knowledge and sales efforts they have brought to the table daily are immeasurable, and have proven to be quite effective and efficient. Working alongside JE has been effortless, and the service they have provided is phenomenal. My RDOS has an energetic personality and is always willing to help in any way she can, and she carries an extensive knowledge in sales. Overall, Jacaruso Enterprises is a wonderful sales support system
Jay B. - Country Inn & Suites, Florida
I just want to express gratitude on behalf of our hotels for the incredible assistance our RDOS has given us, specifically with business cases. Our RDOS truly goes above and beyond for our properties and we are all so excited to be working with Jacaruso.
Rick. H. - Vice President Sales & Marketing
Since working with Jacaruso I have found the insight my RDOS provides to be invaluable. She is friendly, outgoing and insightful. We were recently reviewed by our Marriott District Manager and finished 3 out of 500 Towneplace Suites worldwide. We also continue to lead the market in occupancy could not have done any of this without Jacaruso.
Dolores S. - TownePlace Suites , Ohio
Services
Hotel Sales Service
No DOS on site? No problem. Our experienced team provides comprehensive services and long-term sales coverage that drives results.
Hotel Sales Service PLUS (+)
Get all the benefits of an expert Regional Director of Sales PLUS a Sales Coordinator in our newest service options.
Short-Term Sales
When you have turnover or a temporary vacancy in your sales department, we can help make sure sales doesn’t slip through the cracks.
Pre-Opening Sales Service
Have your best opening yet! Our team works with hotels going through the opening process, providing remote hotel sales coverage while the on-property team focuses on operations.
Lead the Market
Uncover new opportunities in your market quickly. Customized for your hotel, this tool provides leads to help you find new business, onboard a new sales team member, or plan a sales blitz.
Training
Improving employee performance improves profitability. Get training for tomorrow’s hospitality leaders and learn how to deliver exceptional guest service.
Speaking
Set the tone for your next event with a dynamic and engaging presentation with relevant concepts that will increase productivity and profitability.
JE Community
Our free online community provides a place for hospitality professionals to explore tending topics, learn new best practices and connect with others.