How Does It Work?
- Your sales team includes a Regional Director of Sales and a Regional Sales Coordinator, working together to uncover unique opportunities for your hotel.
- The Regional Director of Sales focuses on strategy, lead generation, RFP responses, and tailoring recommendations to drive revenue.
- The Regional Sales Coordinator handles sales administrative tasks like managing group business, data entry, and communication with your onsite team.
2. Together, they lead regularly scheduled calls with you to review strategies that deliver real revenue results.
3. You’ll receive a monthly sales recap report with progress, ROI, and key metrics to track success.
A real success story of results, growth and lasting impact. Discover how our service can transform sales performance.
Case Study of Outstanding Progress
Holiday Inn - Kentucky
New Hotel Opening
Time in Service: January 2018 - Present
Hear from the Client
“At At first, I was hesitant about remote sales service, but the excellent performance our Regional Director of Sales reassured me we made the right decision. Jessica is consistent, has gone above and beyond delivering key results and provided constructive feedback that convinced us to upgrade to HSS+. With JE’s support, I can now confidently focus on hotel operations.”
- Michelle F., General Manager
Stop searching. Start selling.
Introducing hospitality’s newest AI-powered sales intelligence tool.
Our Other Services
No DOS on site? No problem. Our experienced team provides comprehensive services and long-term sales coverage that drives results.
Give your team the administrative support they need to stay focused on driving revenue.
Improving employee performance improves profitability. Get training for tomorrow’s hospitality leaders and learn how to deliver exceptional guest service.
When you have turnover or a temporary vacancy in your sales department, we can help make sure sales doesn’t slip through the cracks.
Have your best opening yet! Our team works with hotels going through the opening process, providing remote hotel sales coverage while the on-property team focuses on operations.
Set the tone for your next event with a dynamic and engaging presentation with relevant concepts that will increase productivity and profitability.
Our free online community provides a place for hospitality professionals to explore tending topics, learn new best practices and connect with others.
Still uncertain which service is right for you? Take our quiz to find out.
Frequently Asked Questions
Hotel Sales Support PLUS is a two-person outsourced hotel sales team built for hotels that need both leadership and execution. You get a Regional Director of Sales for strategy and ownership, plus a Sales Coordinator to keep follow ups, CRM, and sales admin work moving every day.
Standard hotel sales support is one RDOS focused on sales leadership and pipeline ownership. PLUS adds a Sales Coordinator so execution happens faster and nothing gets stuck in the admin pile. It is built for hotels where one person cannot realistically do it all.
The Sales Coordinator handles the details that protect momentum. CRM updates, proposals, group blocks, reporting, and follow ups. That frees the RDOS to stay focused on account growth, strategy, and closing business.
The RDOS sets priorities, drives strategy, works key accounts, and leads RFP responses. The Sales Coordinator executes daily tasks, tracks activity, and keeps follow through tight. Together, PLUS runs like a complete sales function, not just a single role.
Choose PLUS if your hotel has high sales volume, multiple segments, complex group business, or a backlog of leads that are not being worked fast enough. If the market has opportunity but bandwidth is the issue, PLUS is usually the right call.
Results are measured through pipeline reporting, CRM activity, conversion trends, and production outcomes. You also get regular calls that focus on what is working, what is not, and what we are changing next.
Yes. Hotel Sales Support PLUS works well for multi property groups that want consistent execution, centralized reporting, and a repeatable cadence across multiple hotels.
Upgrade when follow ups are slipping, your CRM is not current, proposals and group details are lagging, or the RDOS is spending too much time on admin work instead of selling. PLUS is designed to protect speed and consistency.
It can. When execution speed improves, conversion usually improves. PLUS is built to reduce opportunity loss caused by slow follow up, incomplete tracking, or inconsistent outreach.
Yes. PLUS is flexible. As your needs change, we adjust focus, segment priorities, and execution coverage without forcing you into additional full-time hires.
Yes. We work within your brand systems and guidelines, including brand RFP platforms, brand reporting requirements, and brand sales coordination. The work fits your brand rules while staying focused on what drives bookings.
Yes. Sales and revenue work better together when they are aligned on segment priorities and pricing strategy. While PLUS is sales led, we coordinate with revenue management so sales effort supports demand strategy instead of fighting it.