Get all the benefits of an expert Regional Director of Sales PLUS a Sales Coordinator. Ideal for hotels that need assistance managing meeting space, and sales administrative tasks, Hotel Sales Service PLUS is the newest addition to our Remote Hotel Sales Service options.
1. Each hotel is assigned a Regional Director of Sales and a Sales Coordinator who will uncover unique opportunities for your hotel.
2. The sales team leads weekly calls to review strategies that provide real revenue results.
3. You’ll receive a monthly sales recap report with progress and key metrics like your return on investment.
For hotels that need more support with sales administrative tasks, or who generate more revenue from meeting space, our newest remote sales service offering provides all the benefits of an expert Regional Director of Sales PLUS a Sales Coordinator.
Sales Coordinators are responsible for group administration, meeting space management, revenue management meeting participation, and assisting the Regional Director of Sales with any sales-related tasks. Sales Coordinators will focus on administrative tasks to allow the Regional Director of Sales to concentrate on booking more business for your hotel.
Yes, your assigned Sales Coordinator is an expert in your brand and will conduct any brand-related sales administrative tasks.
Yes, your assigned sales coordinator will attend your revenue management call to discuss inventory for local and corporate negotiated accounts as well as groups, cutoff dates, and other sales-related insights. They will not be responsible for providing revenue strategy.
Your hotel will receive a weekly recap of all activities completed in addition to prospecting notes, confirmed group bookings, new local and corporate negotiated accounts, as well as booked meeting space. At the end of each month, you will receive a comprehensive roll-up report with this information along with a summary of your return on investment.
Yes, assigned Sales Coordinators may assist in the sales-related component of ecommerce, while the RDOS handles revenue management or operational tasks related to ecommerce. Sales Coordinators will dedicate their time in areas with the highest return and benefits to your hotel.
Even if your hotel does not have meeting space or a lot of group business, HSS+ may be a good fit for your hotel. Our HSS+ Sales Coordinators can provide a variety of support activities, such as: proactively reaching out to booked groups to secure rooming lists and complete reservations; following up with your guests for future visits; as well as assisting in sales research and small marketing efforts. If your on-site team does not have a dedicated staff member to assist with your hotel’s sales efforts, talk to us! We are happy to discuss what services will best guarantee your success.
