Recovery begins with the next generation


By Melanie Calcagno 

The travel industry is strong and resilient. Despite our pandemic fatigue. Despite predictions that it will be 2023-2024 before hotels in the U.S. fully recover. Despite headlines about new variants and ongoing staff shortages that hit us in the face as we drink our morning coffee. Here we are. Another day of doom and gloom, right? No. Not today.

Today, we can stop worrying about all the things we can’t control. We can focus on taking action on what’s right in front of us. The sales success of a hotel is dependent on every person on property, from ownership to housekeeping. Recovery begins by leading the next generation.

Read more in AAHOA’s Today’s Hotelier magazine 


Melanie Calcagno’s real-life, in-the-trenches business experience includes more than 15 years in the hotel and lodging industry. As VP of sales for Jacaruso Enterprises, she rocks her sales and management skills to deliver incredible results for clients, all while championing Jacaruso culture of innovation and diversity. Her passion for professional development in others is rivaled only by her passion for Texas barbecue. Learn more about Jacaruso at

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