Welcome to your SMARTLeads Portal 

Smart move! Say hello to your hub for all things SMARTLeads including your virtual sales assistant, lead access, and exclusive resources.

Frequently Asked Questions

Q

Do I have to wait for an email notification to use SMARTLeads?

If you are in the mood to drive sales, we are here for it! Interact at your convenience. We recommend adding the login link to your desktop icons as well as your phone home screen. 

Q

How can I view the lead information after I navigate to the next screen?

Select the icon in the upper right corner to view the entire chat history.

You can also use the 3 dots in the upper right to end the interaction at any time. 

Q

Once I work the leads for the month, can I view them again?

Absolutely! You will get a recap of all leads and resources accessed for the month on the last Monday of each month.

Q

Who can I reach out to if I have any questions or need to change sales contact information?

Get fast support by emailing: innovationhub@jacaruso.com.

Q

What if I get a lead for a company I already work with?

You should still work the lead. SMARTLeads encourages you to ask for additional contacts or referrals, helping you infiltrate further into the company and potentially uncover more business opportunities.

Q

Is SMARTLeads helpful even If I don’t have an experienced Director of Sales at my hotel?

SMARTLeads is designed to help everyone generate revenue! Whether you have never made a sales call, or if you are a sales pro that is juggling too many tasks to keep up, SMARTLeads can help drive sales. 

SMARTLeads will walk the user through the entire sales process from making the first call to setting up a yearly plan to achieve peak sales performance.

Q

How much time do I need to dedicate to SMARTLeads?

On average it will take about 30-minutes from start to finish to follow the entire sales process for each lead. 

Q

What if I complete the list of leads prior to the next month?

If you complete the list early, SMARTLeads provides bonus revenue generation resources to further enhance your sales strategy and keep you productive.

Q

What if I do not complete the lead process for all leads in a month?

You will receive a monthly recap with your leads, so you can work them when it works for you! This flexibility helps ensure that no lead is left unattended.

Q

I don’t see an email from SMARTLeads?

Check your spam or junk folder. 

SMARTLeads At-a-Glance

Lead Delivery

Access your leads anytime. Each lead includes qualified contact info and notes on why you should reach out.

Your New Bestie

Your virtual assistant Jackie will reach out to remind you of your progress and pending leads.

Expert Guidance

Jackie will help as little or as much as you want. Access call scripts, email templates, and a plan to stay engaged with each lead.

Unlock exclusive resources like training videos, segment guides, bonus sales tips and more!

Reporting

Get detailed monthly reports on your lead engagement.

Support

Access Frequently Asked Questions for quick answers to common questions.

More Resources

Find additional tips and sales resources by joining JE Community, a free online community for hospitality professionals.

Need to adjust your SMARTLeads subscription?

Other Services that Can Help 

Need additional sales help? Connect with one of our sales experts for a free consultation.