SMARTLeads email and phone scripts are incredibly effective! I made a few tweaks, and the phone script worked so well that the project manager called me back, already excited to work with us.
-Kim S., Regional Director of Sales
Here are some of the ways we are helping AAHOA hotels:
Lead Response
We respond to all incoming sales inquiries, complete out RFP’s in Lanyon, Cvent and MeetingBroker, as well as submit responses to electronic leads.
Training
Whether teaching the front desk how to make a group reservation or how to input a rooming list,
we mentor and train your staff with sales-related tasks.
Strategic Account Negotiation
We leverage existing negotiated accounts to grow production by conducting market research, providing competitive rates and amenities that are mutually beneficial
Here’s what other AAHOA hotels are saying about us:
Hotel owners are asking me all the time what to do to help generate revenue at their hotels. I chose to partner with Jacaruso to help new and existing hotels drive results and increase profitability. Their hotel sales support is best-in-class and their Accelerate eLearning is exactly what hotel teams need to generate revenue.
Aly El-B.
Every Regional Director of Sales that I have worked with at Jacaruso has been an exceptional resource, very responsive, attentive, great communicators, positive and knowledgeable about hotels and the market. I would not hesitate to refer Jacaruso to any hotel.
Lauri W. - Quality Inn & Suites, CO
My RDOS Tiffany is amazing as always. I really appreciate the strategies she’s using to new business opportunities to increase our profitability. Even though she’s remote, I feel like she’s in the office right next to me since I’m able to call her any time I need assistance.
Ryan B. - Travelodge, IL
I am thankful that my Regional Director of Sales always goes above and beyond. It is so great to work with her!
David M. - Comfort Inn and Suites, GA
My Regional Director of Sales has been a great part of our success. 2019 was our best year and our revenue, ADR and occupancy have increased since that timeframe. We will close the year out strong!
Chintu P. - Quality Inn, MS
My RDOS continues to do an amazing job. His level of communication and his focus on getting heads in beds has really shown in the ability to stay above water during this pandemic. We could not be doing this without JE.
Kristen M. - Best Western, Oregon
I just want to express gratitude on behalf of our hotels for the incredible assistance our RDOS has given us, specifically with business cases. Our RDOS truly goes above and beyond for our properties and we are all so excited to be working with Jacaruso.
Rick. H. - Vice President Sales & Marketing
I have worked with Jacaruso since 2009 at all of my properties. Currently, we have 3 properties being serviced by one Regional Director of Sales and will soon be adding two more. Jacaruso is a VITAL part of our hotel, and we rely heavily on their sales skills. My Regional Director of Sales has done an amazing job with the amount of business she has contracted for us. She is one of the main reasons why one of our property’s is a rate driver in the market. I recommend Jacaruso to every ownership group!
Valerie O. - Hampton Inn, OH
My Regional Director of Sales did a great job capturing a 429-room night group valued at $41K for our hotel this past month.
Nehal P. - Comfort Inn, IL
I continue to be very pleased with my Regional Director of Sales efforts for sales as this property has significantly rebounded nearly back to the high occupancies and revenue pre-COVID for the summer season.
Sarah G. - Comfort Inn & Suites, FL
Thank you JE for all you have done to support and love us through this difficult and challenging time we are all enduring. We couldn’t do it without our RDOS, and the JE Team! You guys are the best and we are so grateful and blessed to be a part of the team! Thank you for all your hard work and dedication! This too shall pass, maybe like a kidney stone, but we will all come out better! We love you guys! Count the Happies:)
Angela C. - Hampton Inn, Arkansas
My RDOS’ response time and follow up to any type of lead is super quick and efficient! My RDOS continues to work on multiple segments to try to generate business at the hotels in a market that was already difficult before COVID-19. I truly appreciate her hard work and dedication to both properties!
Beth H. - Courtyard by Marriott, Hampton Inn by Hilton, Ohio
Working with Jacaruso has been one of the best decisions we have made for our hotel. Our RDOS goes above and beyond the expected duties of the position, which gives our management team the ability to focus on operations. Jacaruso understands that building relationships with our guests and clients is just as important as focusing on production and revenue. We appreciate the attention to detail and the overall amazing performance by our RDOS. We can rest assured that we’re in great hands with her!
Kaylan A. Hampton Inn by Hilton, Vermont
My first SMARTLead was for an $806.6 million project complete with the company name and direct contact info for the project manager —information I could’ve never uncovered on my own. Game-changer!
Katie M., Director of Sales