Skip to main content

Hotel Sales Support

We have had tremendous success working with hotels on their sales efforts. From pre-opening to mature, with or without a DOS, we have proven methodologies to grow revenue. Every hotel is different, so we can customize a package that works for your needs. Our hotel sales support service generally includes:

Guest facing, comprehensive, remote DOS coverage

We take all sales inquiry calls, handle group bookings, and negotiate LNR accounts. We also create templates for all group contracts and LNR agreements, forward them to the guest, and load them into the system.

Electronic lead response, including RFPs

We provide fast and effective response to all electronic leads and RFPs

Telemarketing, prospecting, lead generation

We proactively prospect for new business on behalf of the hotel

Remote sales training with the on-site team

We ensure existing or newly hired team members are up to speed on new business, informed of all sales activity, and trained on how they can support the hotel’s sales efforts in any guest-facing role

Long-term or short-term coverage

Depending on a hotel’s needs, we provide ongoing, long-term coverage (min. 1 year) or temporary, short-term coverage (min. 3 months)