Hotel Sales Support
We have had tremendous success working with hotels on their sales efforts. From pre-opening to mature, with or without a DOS, we have proven methodologies to grow revenue. Every hotel is different, so we can customize a package that works for your needs. Our hotel sales support service generally includes:
Guest facing, comprehensive, remote DOS coverage
We take all sales inquiry calls, handle group bookings, and negotiate LNR accounts. We also create templates for all group contracts and LNR agreements, forward them to the guest, and load them into the system.
Electronic lead response, including RFPs
We provide fast and effective response to all electronic leads and RFPs
Telemarketing, prospecting, lead generation
We proactively prospect for new business on behalf of the hotel
Remote sales training with the on-site team
We ensure existing or newly hired team members are up to speed on new business, informed of all sales activity, and trained on how they can support the hotel’s sales efforts in any guest-facing role
Long-term or short-term coverage
Depending on a hotel’s needs, we provide ongoing, long-term coverage (min. 1 year) or temporary, short-term coverage (min. 3 months)
Lead Solicitation List Service
Customized per hotel and per market, our Lead Solicitation List Service assists hotels in discovering new clients and better contacts. Whether you’re ramping up a new hotel, energizing a mature hotel, planning a sales blitz or getting a new team member up to speed on the market, this service is for you.